Author: Foreign Academic Credentials Service (FACS)

The evaluation process can feel confusing, and that’s completely normal. Here are some of the most common misunderstandings we hear, along with friendly clarifications to help make your experience smoother.        

 “NACES is the organization I should use for evaluating my education.”

Not exactly. NACES is an association (group) of member agencies, not an evaluation agency itself. 

You must choose one member agency from the list of NACES memberagenciesto complete your evaluation.

“But my school said to provide a ‘NACES-member evaluation’!”

That’s right, and all it means is:  Choose an evaluation agency that is a member of NACES.

You get to choose the one that works best for you.

“All NACES memberagencies produce the same results.”

NACES members follow similar standards, but don’t use identical methods.

Every agency brings its own expertise, tools, and perspective to the evaluation process. This allows you to select an agency that best meets your needs.  

“The biggest or most well-known NACES member agencies must be the best!”

Not necessarily!

Large agencies can be great, but smaller agencies often offer just as much care, expertise, and accuracy. Each member agency has strengths; it’s all about what works for you.  Both large and small member agencies uphold the strict standards of NACES – with a NACES member agency, you are assured of a high-quality evaluation.

“My receiving institution or employer doesn’t care which NACES member agency I choose.”

Maybe, but it’s always worth checking to be sure.

Some schools or employers truly accept any NACES member evaluation, while others have preferences. Asking ahead of time can save you time and stress.

“Why can’t I just scan my documents and send them? That would be faster, right?”

Usually, no. Most evaluation agencies require official documents to prepare an official evaluation.

Document requirements can vary by country, and your chosen agency will inform you exactly what they need. Using official documents helps ensure accuracy and prevent delays in the future.

“I thought I needed translations! But you’re using the word ‘evaluation’!”

There’s a difference.  Translations examine the original language presented in the educational documents and translate it into English. Evaluations compare your education to that of a similar education completed in the U.S.  Please see the blog post entitled, Understanding the Difference Between Translation and Educational Evaluation.

“I speak English well. Can’t I translate my own documents?”

Your English may be excellent, but some member agencies require professional translations for accuracy and consistency.

Your evaluation agency can inform you whether they offer translations or recommend reputable options.

“Once I order an evaluation, I’m guaranteed admission and full credit transfer!”

We hope so for your sake, but no evaluation can guarantee that result.

The evaluation is an essential first step; however, only your receiving institution can make decisions regarding credit transfer, admission, licensure, or immigration outcomes. Your report provides information; the institution makes the final call.

“Getting an evaluation should be easy.  I bet I can get this done in a day!”

Maybe…but probably not. Some member agencies offer expedited services, but not every part of the process can be rushed. A little patience goes a long way.

Many parts of the process may take longer than a day.

Delays can happen because:

• Institutions take time to send official records
• Certain education systems and credentials require extra research
• Delivery services may be slow
• Verification steps can take longer than expected.

“Why is my evaluator asking for my high school records? I don’t need those evaluated.”

If your evaluator requests secondary credentials, there’s usually a good reason:

• Some high school programs include college-level credit.
• Your receiving institution may need proof of secondary education completion, even if you have earned a higher education credential.
• Your high school studies may affect the structure or accuracy of your evaluation.

If your evaluator asks, it’s typically for your benefit.

“I already had an evaluation done by a non-NACES organization. Why can’t you use that instead of making me send official documents again?”

NACES member agencies follow strict ethical standards. Using another company’s evaluation wouldn’t be ethical or reliable. Your evaluator must review your official records and prepare their own independent assessment. It ensures accuracy and protects you in the long run.

Ultimately, navigating international educational evaluations doesn’t have to feel overwhelming. Understanding a few common misconceptions can make the process more transparent, smoother, and far less stressful. NACES member agencies are here to help you succeed – each with its own strengths, all committed to accuracy, integrity, and supporting your goals. If you ever feel unsure about a requirement or step, please don’t hesitate to ask your member agency. The more informed you are, the easier it becomes to choose the right agency, provide the correct documents, and move confidently toward your next academic or professional milestone.